FREQUENTLY ASKED QUESTIONS
Due to the handmade nature of our products, each piece may vary slightly in color, texture, and design, making it uniquely yours. However, we ensure that the product you receive closely resembles the one shown in the picture.
You can view your sales receipt by logging into your account and navigating to the "Order History" or "My Orders" section. There, you will find detailed receipts for all your purchases.
To return an item, please follow these steps:
- Log into your account and go to the "Orders" section.
- Select the item you wish to return and click on the "Return" option.
- Follow the instructions to complete the return process.
- Ensure the item is in its original condition and packaging.
If you need further assistance, please contact our customer support team for guidance.
If an item is marked as "out of stock," we may restock it depending on availability from our suppliers. To stay updated, you can sign up for notifications, and we’ll inform you once the item is back in stock.
You can ship your order to any address within the shipping zones we cover. During checkout, simply enter your preferred shipping address, and we will deliver your order to that location.